Commercial storm drain response
Vac truck catch basin cleaning, hydro jetting, CCTV inspection and drainage locate support for Lower Mainland commercial, strata and industrial sites.
Active flooding / backup
For water pooling near buildings, parkades, loading bays or full catch basins during rain, phone dispatch first so the crew can triage the site, access and equipment needs.
Maintenance / planned work
Use the online form for scheduled basin cleaning, seasonal maintenance, hydro jetting, camera inspections, locates and repair planning.
Water pooling near a building, loading bay or parkade entrance? A full basin can block the outlet — jetting and camera inspection may be needed, not just pumping. Call dispatch to triage the site.
Call (778) 312-3314Field services
Whether the issue is a full catch basin, a slow outlet line, a repeat backup or suspected pipe damage, these service paths help property teams decide what to request before the next rain.
Best fit for parking lots, strata roads, loading bays and sites preparing for heavy rain.
View catch basin service →
High-pressure line flushing helps clear debris that has moved past the basin.
View jetting service →
Use inspection and private locate support before guessing, digging or repeating the same cleanout.
View inspections →
Coordinate repair priorities around access, site risk and what the inspection actually shows.
View repairs →Built for wet Lower Mainland sites
Commercial drainage calls usually fail when the visit stops at pumping. The stronger path is simple: open the basin, remove the load, flush the outlet, then inspect or locate the line when the same drain keeps backing up.
Lower Mainland coverage
Primary dispatch focus stays around Metro Vancouver and nearby Fraser Valley communities. Send the site address, basin count and what is happening so the visit can be scoped correctly.
Dispatch scoping
For time-sensitive flooding, call before relying on the form.
Common questions
Most commercial and strata properties benefit from cleaning once or twice per year — typically before the fall rain season and again in spring after leaf debris and winter sediment. High-traffic lots, construction-adjacent properties and sites with repeat backups may need quarterly service.
Catch basin cleaning removes sediment, sludge and debris from the basin sump. Hydro jetting clears the downstream storm line that carries water away. If a basin is clean but still holds standing water, the outlet line likely needs jetting or inspection.
Add CCTV inspection when the same drain backs up repeatedly, water returns soon after cleaning, there is a sinkhole or surface depression near a drain, or you need to locate a private line before repair work.
Yes. Strata roads, parkades, visitor parking, loading areas and common drainage infrastructure are a major fit. Service notes can be provided for property management files and strata council records.
We service Port Coquitlam, Coquitlam, Port Moody, Burnaby, New Westminster, Surrey, Langley, Richmond, Delta, Vancouver, Maple Ridge, Pitt Meadows, White Rock and North Vancouver. Call to confirm availability for your site address.
Still deciding?
If the basin is full, the outlet may still need jetting or camera inspection. Dispatch can help you choose the right first visit before rain makes it urgent.
Request service
Urgent?
For active flooding, blocked storm drains, full catch basins or water near a building, phone is the fastest path.
Related service resources
Use these routes when the problem is septic, private drainage repair planning or a non-catch-basin issue rather than a storm drain that needs cleaning.
