Storm drains backing up? Catch basin cleaning, hydro jetting, camera inspections and drainage repair support across the Lower Mainland.Call (778) 312-3314

Catch Basin & Drainage Repairs

When cleaning isn't enough — targeted repairs for basins, outlets and storm lines.

Drainage repair support for damaged catch basins, collapsed storm lines, failed outlets, broken risers and recurring storm drain backups.

What drainage repair support includes

Drainage repair support starts with confirming the failure point, then planning the practical fix instead of repeatedly paying to clear the same symptom.

  • On-site assessment of damaged catch basin frames, lids, risers and outlet connections
  • Collapsed or cracked pipe section identification with location reference for excavation planning
  • Coordination with excavation and daylighting contractors when structural repair is required
  • Catch basin rebuild or outlet reconnection where accessible without major excavation
Step 1
On-site assessment of damaged catch basin frames, lids, risers and outlet connections
Step 2
Collapsed or cracked pipe section identification with location reference for excavation planning
Step 3
Coordination with excavation and daylighting contractors when structural repair is required
Step 4
Catch basin rebuild or outlet reconnection where accessible without major excavation
Step 5
Post-repair maintenance schedule recommendation to prevent sediment re-accumulation

Before repair work starts, confirm exactly what needs to be fixed.

Excavating without knowing the pipe condition or exact failure location wastes time and money. A CCTV camera inspection before repair planning gives the contractor a precise target — collapsed section, offset joint, failed outlet — so the dig is in the right place the first time.

Confirm with camera first

Cleaned but still backing up?

Confirm the failure before turning a blockage into a repair.

A catch basin that still backs up after cleaning may need line flushing, camera inspection or targeted repair. The cleaned-but-still-backing-up guide helps property managers separate normal sediment buildup from downstream restrictions and structural failures before approving excavation or rebuild work.

Read the guide

Service FAQ

Questions before booking this service.

How do I know if a catch basin needs repair versus just cleaning?

If cleaning restores drainage and the basin holds up between service intervals, cleaning is sufficient. Signs that repair is needed include: the basin frame or lid is cracked or sunken, the outlet pipe is visibly broken or disconnected, water bypasses the basin entirely, or the same section floods repeatedly within days of cleaning. A camera inspection usually confirms which problem you have.

Can you repair a catch basin that has sunk or shifted in a parking lot?

A sunken or shifted basin frame is typically a riser or base issue — sometimes correctable without full excavation, sometimes not. We assess the basin condition on site and advise whether a riser adjustment, frame reset or full excavation is the appropriate fix before any work begins.

Who is responsible for storm drain repairs on a strata property — the strata or the municipality?

Private storm infrastructure within a strata property boundary is generally the strata corporation's responsibility. Municipal storm mains in the road right-of-way are the city's responsibility. The line between the two is not always obvious — a private line locate or camera inspection can help establish where the private system ends and the municipal connection begins.

Service request

Request catch basin & drainage repairs.

Optional — a rough count helps dispatch size the visit.

If water is actively backing up or entering a building, call dispatch as well as submitting the form.

Helpful details: where water is pooling, access notes and whether this is a repeat backup.

For urgent water backup or flooding, call (778) 312-3314. A dispatcher will follow up by phone or email.

Need a truck quickly?

Call for urgent flooding, storm drain backups or catch basins that are already overflowing.

(778) 312-3314
Call nowRequest