Storm drains backing up? Catch basin cleaning, hydro jetting, camera inspections and drainage repair support across the Lower Mainland.Call (778) 312-3314

Catch Basin Cleaning & Storm Drain Service

Catch basin cleaning before the next heavy rain — clear the basin, flush the outlet, flag what's failing.

Catch basin cleaning for parking lots, strata sites, commercial properties and municipal/commercial drainage systems across the Lower Mainland.

What catch basin cleaning includes on site

Catch basin cleaning removes the material you can see — sludge, gravel, leaves and standing debris — and checks whether the outlet is still moving water away from the property.

  • Vacuum extraction of sludge, sediment, gravel and leaf pack from sump and riser
  • Grate condition check — bent bars, missing sections, cracked frames noted and flagged
  • Outlet pipe flush to confirm flow path is open before we leave the site
  • Basin depth measurement recorded so you know how fast sediment is accumulating
Step 1
Vacuum extraction of sludge, sediment, gravel and leaf pack from sump and riser
Step 2
Grate condition check — bent bars, missing sections, cracked frames noted and flagged
Step 3
Outlet pipe flush to confirm flow path is open before we leave the site
Step 4
Basin depth measurement recorded so you know how fast sediment is accumulating
Step 5
Written site notes emailed after service — what was found, what was cleared, what needs follow-up

Basin full again within weeks? The outlet line is likely the problem.

If a catch basin refills with standing water shortly after cleaning, sediment is backing up from a restricted or blocked outlet. Hydro jetting clears the downstream line so the basin can drain the way it was designed to. Camera inspection confirms whether the line is clear or structurally compromised before you spend more on repeated cleaning.

Add hydro jetting

Cleaned but still backing up?

A cleaned basin that still holds water usually points downstream.

Vacuum cleaning removes the material in the sump. If water stays above the outlet or the same basin backs up again within weeks, the outlet line may need flushing or inspection instead of another basic cleanout. Read the cleaned-but-still-backing-up guide to decide when hydro jetting, camera inspection or repair planning should be the next step.

Read the guide

Parkade drains

Have water collecting inside a parkade or underground lot?

Parkade trench drains, ramp drains and low-point catch basins need a slightly different checklist than an open parking lot. If water is near doors, elevator lobbies, electrical rooms or storage areas, use the parkade request path.

Parkade drain cleaning

Useful for strata and commercial buildings with trench drains, ramp drains, sump areas or repeated pooling before rain.

View parkade drain cleaning

Cleaning or jetting?

If debris removal does not restore flow, the outlet line may need hydro jetting or camera inspection.

Compare jetting and inspection

Maintenance planning

For property managers, basin count, access notes and timing turn a vague request into a workable seasonal plan.

Plan commercial maintenance

Service FAQ

Questions before booking this service.

How often should a commercial parking lot catch basin be cleaned in the Lower Mainland?

Most commercial and strata sites need cleaning once or twice a year — typically before the fall rain season and again in spring after leaf and debris accumulation. High-traffic lots with heavy sediment load or tree canopy overhead may need quarterly service. We can assess your site and recommend a schedule based on basin depth and outlet condition.

What happens to the material vacuumed out of the catch basin?

Sediment, sludge and debris are loaded into the vac truck and disposed of at an approved facility. If the material contains hydrocarbons or other contaminants from a parking lot or industrial yard, disposal is handled accordingly. We can confirm disposal documentation on request.

Can you clean catch basins in an active parking lot without shutting it down?

Yes. Most catch basin cleaning is done with minimal disruption — the vac truck parks near the basin, we cone off the immediate work area, and the rest of the lot stays open. For tight parkades or underground structures, we confirm access and equipment clearance before dispatch.

Service request

Request catch basin cleaning & storm drain service.

Optional — a rough count helps dispatch size the visit.

If water is actively backing up or entering a building, call dispatch as well as submitting the form.

Helpful details: where water is pooling, access notes and whether this is a repeat backup.

For urgent water backup or flooding, call (778) 312-3314. A dispatcher will follow up by phone or email.

Need a truck quickly?

Call for urgent flooding, storm drain backups or catch basins that are already overflowing.

(778) 312-3314
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