Storm drains backing up? Catch basin cleaning, hydro jetting, camera inspections and drainage repair support across the Lower Mainland.Call (778) 312-3314

Catch Basin Cleaning & Storm Drain Service

Catch basin cleaning before the next heavy rain — clear the basin, check the outlet, decide what follows.

Catch basin cleaning for parking lots, strata sites, commercial properties and municipal/commercial drainage systems across the Lower Mainland.

Site-confirmed scope

What starts with catch basin cleaning—and what depends on the site.

The starting job is to remove accessible material from the basin and see how the outlet responds. Line work, inspection and records are scoped separately when access, site conditions or the result point to them.

  • Vacuum accessible sludge, sediment, gravel and leaf material from the basin sump
  • Observe the grate, frame and visible basin condition while access is open
  • Check how the outlet responds after the sump is cleared
  • Use the result to decide whether line flushing or inspection is a separate next step
Starting work
Vacuum removal from the accessible basin sump
Site check
Visible grate, frame, riser and outlet concerns noted while the basin is open
If still slow
Hydro jetting may be discussed for an accessible restricted outlet or storm line
If it repeats
CCTV inspection or locating may help narrow a recurring downstream concern
Requested records
Measurements or written site notes are confirmed for the visit rather than assumed
Scope is confirmed for the site. Outlet flushing, CCTV inspection, locating, measurements and written records are included only when discussed for the visit; access and the condition found may change the practical sequence.

Basin full again soon? Look beyond the sump.

If standing water returns after the sump is cleared, the outlet may be restricted or the line may have another fault. Hydro jetting can be considered for movable debris; CCTV inspection can help identify a repeat or structural concern before repair planning.

Compare next-step options

Cleaned but still backing up?

A cleaned basin that still holds water usually points downstream.

Vacuum cleaning removes the material in the sump. If water stays above the outlet or the same basin backs up again within weeks, the outlet line may need flushing or inspection instead of another basic cleanout. Read the cleaned-but-still-backing-up guide to decide when hydro jetting, camera inspection or repair planning should be the next step.

Read the guide

Parkades and loading bays

Have water collecting inside a parkade, loading bay or commercial low point?

Parkade ramp drains and loading-bay low points need more access detail than an open parking lot. Use the dedicated request path when water is near doors, elevator or electrical areas, inventory, dock pits or active working routes.

Parkade drain cleaning

Useful for strata and commercial buildings with trench drains, ramp drains, sump areas or repeated pooling before rain.

View parkade drain cleaning

Loading bay drain cleaning

For trench drains, dock drains and catch basins where water or sediment is collecting near doors and working areas.

View loading bay drain cleaning

Maintenance planning

For property managers, basin count, access notes and timing turn a vague request into a workable seasonal plan.

Plan commercial maintenance

Service FAQ

Questions before booking this service.

How often should a commercial parking lot catch basin be cleaned in the Lower Mainland?

Cleaning frequency depends on measured sediment load, leaf cover, traffic, construction activity and repeat pooling. A practical plan starts with a basin count and a check before the fall rain window, then adjusts the interval from what is found on the site.

What happens to the material vacuumed out of the catch basin?

Sediment, sludge and debris removed from a catch basin must be handled according to the material and site conditions. Include any known contamination or industrial-process concerns in the request so disposal and documentation needs can be confirmed before the work is scoped.

What access details help plan catch basin cleaning in an active parking lot?

The access plan depends on basin locations, truck positioning, traffic, delivery windows and site rules. Send the busiest periods, parking or loading restrictions, gate details and parkade clearance so the work zone can be reviewed before scheduling.

Service request

Request catch basin cleaning & storm drain service.

Contact details

Required for follow-up about the request.

Site & service

Optional — a rough count helps dispatch size the visit.

If water is actively backing up or entering a building, call dispatch as well as submitting the form.

Problem details

Helpful details: where water is pooling, access notes and whether this is a repeat backup.

For urgent water backup or flooding, call (778) 312-3314. The phone and optional email provide contact details for follow-up.

Need a truck quickly?

Call for urgent flooding, storm drain backups or catch basins that are already overflowing.

(778) 312-3314
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