Storm drains backing up? Catch basin cleaning, hydro jetting, camera inspections and drainage repair support across the Lower Mainland.Call (778) 312-3314

Camera Inspections & Private Drainage Locates

See what the reachable drain line shows before you plan a dig.

CCTV storm and sewer camera inspections, private drainage tracing and locate support for catch basin and storm drain issues.

Site-confirmed scope

What starts with camera inspection—and what depends on access.

The starting scope is to identify a usable entry point and inspect the reachable line. Cleaning, electronic locating, depth estimates and repair planning depend on visibility, signal conditions and what the camera finds.

  • Confirm a usable access point and the intended storm or drainage line
  • Inspect the reachable interior where the line is passable
  • Note visible blockages, damage and useful reference points
  • Separate inspection findings from later excavation or repair decisions
Access check
Confirm the entry point, pipe direction and whether clearing is needed first
Camera run
Advance CCTV equipment through the agreed reachable section
Visible findings
Review conditions the camera can see and usable reference points
If locating helps
Surface tracing and approximate depth may be attempted where signal and site conditions allow
If the view is blocked
Jetting or another access point may be discussed before continuing
Scope is confirmed for the inspection. Reach, visibility, pipe geometry and signal interference can limit inspection or locating. Video files, marked locations, depth estimates and written summaries are confirmed for the request rather than assumed.

Inspection indicates a structural concern? Plan the next decision.

When the camera shows a possible collapse, failed outlet, offset or damaged riser, use those findings to scope repair access and responsibilities. Excavation, daylighting or contractor coordination is discussed after the failure point and site constraints are understood.

Review repair support

Cleaned but still backing up?

When the same drain keeps failing, document the cause.

Camera inspection is most useful after cleaning or jetting restores visibility in the line. Use the seven-sign camera inspection guide to decide whether CCTV is the practical next step. If water remains high after basin cleaning, the cleaned-but-still-holding-water guide explains when outlet flushing should come first.

Read camera guide

Parkade drains

Have water collecting inside a parkade or underground lot?

Parkade trench drains, ramp drains and low-point catch basins need a slightly different checklist than an open parking lot. If water is near doors, elevator lobbies, electrical rooms or storage areas, use the parkade request path.

Parkade drain cleaning

Useful for strata and commercial buildings with trench drains, ramp drains, sump areas or repeated pooling before rain.

View parkade drain cleaning

Cleaning or jetting?

If debris removal does not restore flow, the outlet line may need hydro jetting or camera inspection.

Compare jetting and inspection

Maintenance planning

For property managers, basin count, access notes and timing turn a vague request into a workable seasonal plan.

Plan commercial maintenance

Service FAQ

Questions before booking this service.

What size or type of pipe can you run a camera through?

Many standard storm and sewer laterals can be inspected with a push camera when there is a usable entry point and the line is passable. Small-diameter weeping tile, tight bends, heavy debris or missing access can limit reach. Feasibility is reviewed from the available pipe and site details before the inspection scope is confirmed.

Do you provide a video recording or written report after the inspection?

Reporting needs should be confirmed when the inspection is requested. Ask for the required format—such as a written summary, available footage or marked reference points—so recording and delivery expectations can be included in the agreed scope.

Can a camera inspection confirm whether a storm line connects to the city system or a private outlet?

Camera inspection with line tracing can help indicate probable routing or where an accessible private line appears to terminate. Results depend on camera reach, visibility and signal conditions; formal engineering surveys and public utility locates are outside the service scope.

Service request

Request camera inspections & private drainage locates.

Contact details

Required for follow-up about the request.

Site & service

Optional — a rough count helps dispatch size the visit.

If water is actively backing up or entering a building, call dispatch as well as submitting the form.

Problem details

Helpful details: where water is pooling, access notes and whether this is a repeat backup.

For urgent water backup or flooding, call (778) 312-3314. The phone and optional email provide contact details for follow-up.

Need a truck quickly?

Call for urgent flooding, storm drain backups or catch basins that are already overflowing.

(778) 312-3314
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