Basin count or rough zone
Share the number of catch basins if known, or describe the lots, ramps, strata roads and loading bays that need service.
Commercial storm drain maintenance
Loading-bay, parking-lot, parkade and industrial-yard drains are easier to scope before water reaches a building or active work area. Send the drain or basin count, access notes, pooling locations and preferred timing so cleaning, line flushing or camera inspection can be matched to the observed problem.
Maintenance scoping
You do not need a perfect drainage map before reaching out. A rough basin count, the wettest risk areas and access notes are enough to decide whether the visit should be routine cleaning, hydro jetting, camera inspection or a repair review. Use the catch basin maintenance contract checklist to compare recurring scope, access, approvals and service records. For a one-time cleaning scope, use the Lower Mainland catch basin cleaning request.
Share the number of catch basins if known, or describe the lots, ramps, strata roads and loading bays that need service.
Flag parkade entrances, doors, low points, trench drains, electrical rooms or pedestrian areas where standing water matters most.
Choose routine, before the next heavy rain, this week or active flooding so dispatch can separate planned maintenance from urgent triage.
If a basin stays full after cleaning or the same area backs up again, ask whether jetting and CCTV inspection should be added.
Use the request form for planned maintenance details, or call dispatch if water is already backing up near a building, ramp or loading bay.
Scheduled maintenance scope
Commercial and strata properties can group loading-bay drains, parking-lot basins, parkade low points and industrial-yard drains into one practical scope. The right interval depends on sediment load, leaf cover, traffic, construction activity and repeat pooling—not a generic schedule.
For active flooding or a site that needs fast triage, call dispatch. For planned maintenance, the form works well.
(778) 312-3314Special drainage zones
Parkade trench drains, ramp drains and low-point catch basins need a slightly different checklist than an open parking lot. If water is near doors, elevator lobbies, electrical rooms or storage areas, use the parkade request path.
Useful for strata and commercial buildings with trench drains, ramp drains, sump areas or repeated pooling before rain.
View parkade drain cleaningIf debris removal does not restore flow, the outlet line may need hydro jetting or camera inspection.
Compare jetting and inspectionFor dock doors, trench drains and catch basins where truck grit, sweepings or sediment collect near working areas.
Request loading bay drain cleaningFor property managers, basin count, access notes and timing turn a vague request into a workable seasonal plan.
Plan commercial maintenanceLanding page FAQ
A maintenance request can group scheduled vacuum cleaning, outlet-flow checks, visible grate or riser notes, and follow-up jetting or inspection where a cleaned basin still drains slowly. The final scope depends on basin count, access, sediment load and repeat-problem areas.
A multi-building strata request can be scoped by grouping visible basins and drainage zones by lot, building, parkade or strata road. Send a rough count, access notes and preferred timing; the service scope can then be confirmed without assuming every area needs the same interval.
Call (778) 312-3314 or submit the form with the property type, city and a rough basin or drain count if known. We will follow up to confirm the drainage zones, access notes and whether photos are enough or an onsite count is needed before the scope is priced.