Storm drains backing up? Catch basin cleaning, hydro jetting, camera inspections and drainage repair support across the Lower Mainland.Call (778) 312-3314

Commercial Catch Basin Maintenance

Scheduled Catch Basin Maintenance for Commercial & Strata Properties — Lower Mainland

One flooded loading bay or parkade entrance typically costs more than a full year of scheduled cleaning. We set up seasonal maintenance programs for commercial, strata, retail and industrial sites so basins are cleared before the rain season — not after the damage is done. Call (778) 312-3314 or fill out the form and we will follow up to scope your site.

Request service

If water is actively backing up or entering a building, call dispatch as well as submitting the form.

Helpful details: basin count, where water is pooling and access notes.

For urgent water backup or flooding, call (778) 312-3314. A dispatcher will follow up by phone or email.

Service areaServing Port Coquitlam, Coquitlam, Burnaby, Surrey, Langley, Richmond, Delta, Vancouver and surrounding areas
CapabilitiesVac truck, hydro jetting and CCTV dispatched from the same service call when needed
DocumentationWritten site notes after every visit — basin condition, sediment depth, any flagged issues
Right-sized scopeMaintenance intervals set to your property type and sediment load — not a generic schedule

Maintenance scoping

Send the details that turn a property into a clear maintenance plan.

You do not need a perfect drainage map before reaching out. A rough basin count, the wettest risk areas and access notes are enough to decide whether the visit should be routine cleaning, hydro jetting, camera inspection or a repair review.

01

Basin count or rough zone

Share the number of catch basins if known, or describe the lots, ramps, strata roads and loading bays that need service.

02

Where water creates risk

Flag parkade entrances, doors, low points, trench drains, electrical rooms or pedestrian areas where standing water matters most.

03

Timing target

Choose routine, before the next heavy rain, this week or active flooding so dispatch can separate planned maintenance from urgent triage.

04

Known repeat problems

If a basin stays full after cleaning or the same area backs up again, ask whether jetting and CCTV inspection should be added.

Best starting point for property managers: basin count + access notes + preferred timing.

Use the request form for planned maintenance details, or call dispatch if water is already backing up near a building, ramp or loading bay.

Scheduled maintenance program

Maintenance that prevents the avoidable flood.

Commercial and strata property managers across the Lower Mainland use scheduled maintenance to meet strata bylaw obligations, satisfy insurance requirements after a flood claim, and avoid repeat emergency call-out costs. A typical parking lot program covers pre-fall cleaning, a mid-winter check after heavy rain events, and a spring clear-out after leaf and debris season. We document each visit so you have a service record on file.

Prefer phone?

For active flooding or a site that needs fast triage, call dispatch. For planned maintenance, the form works well.

(778) 312-3314
  • Serving Port Coquitlam, Coquitlam, Burnaby, Surrey, Langley, Richmond, Delta, Vancouver and surrounding areas
  • Vac truck, hydro jetting and CCTV dispatched from the same service call when needed
  • Written site notes after every visit — basin condition, sediment depth, any flagged issues
  • Maintenance intervals set to your property type and sediment load — not a generic schedule

Parkade drains

Have water collecting inside a parkade or underground lot?

Parkade trench drains, ramp drains and low-point catch basins need a slightly different checklist than an open parking lot. If water is near doors, elevator lobbies, electrical rooms or storage areas, use the parkade request path.

Parkade drain cleaning

Useful for strata and commercial buildings with trench drains, ramp drains, sump areas or repeated pooling before rain.

View parkade drain cleaning

Cleaning or jetting?

If debris removal does not restore flow, the outlet line may need hydro jetting or camera inspection.

Compare jetting and inspection

Maintenance planning

For property managers, basin count, access notes and timing turn a vague request into a workable seasonal plan.

Plan commercial maintenance

Landing page FAQ

Questions before you request service.

What does a commercial catch basin maintenance program actually include?

A maintenance program covers scheduled vacuum cleaning of all basins on your property, outlet flush checks, grate and riser condition notes, and a written summary after each visit. If a basin shows signs of outlet restriction or structural damage, we flag it before it becomes an emergency. Hydro jetting and camera inspection can be added to the program if your site history warrants it.

Can you set up maintenance for a strata property with multiple buildings and parking areas?

Yes. Multi-building strata sites are a common setup — we map the basin locations on the first visit, confirm the count and condition, and build the service schedule around your strata's budget cycle and AGM timing if needed. Service records are provided in a format suitable for strata council reporting.

How do we get a quote for an ongoing maintenance contract?

Call (778) 312-3314 or submit the form with your property type, city and a rough basin count if you know it. We will follow up to confirm site details and provide a scope. For larger properties, a site visit to count and assess basins is the starting point before pricing is confirmed.

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