Storm drains backing up? Catch basin cleaning, hydro jetting, camera inspections and drainage repair support across the Lower Mainland.Call (778) 312-3314

Commercial storm drain maintenance

Commercial storm drain cleaning and catch basin maintenance across the Lower Mainland.

Loading-bay, parking-lot, parkade and industrial-yard drains are easier to scope before water reaches a building or active work area. Send the drain or basin count, access notes, pooling locations and preferred timing so cleaning, line flushing or camera inspection can be matched to the observed problem.

Request service

Contact details

Required so dispatch can confirm access, timing and the fastest service path.

Site & service

Optional — a rough count helps dispatch size the visit.

If water is actively backing up or entering a building, call dispatch as well as submitting the form.

Problem details

Helpful details: where water is pooling, access notes and whether this is a repeat backup.

For urgent water backup or flooding, call (778) 312-3314. A dispatcher will follow up by phone or email.

Service areaServing Port Coquitlam, Coquitlam, Burnaby, Surrey, Langley, Richmond, Delta, Vancouver and surrounding areas
CapabilitiesCleaning, line flushing and CCTV inspection can be combined when the confirmed site scope calls for them
DocumentationRequest details can identify basin zones, access limits, sediment load and repeat-problem locations
Right-sized scopeMaintenance intervals set to your property type and sediment load — not a generic schedule

Maintenance scoping

Send the details that turn a property into a clear maintenance plan.

You do not need a perfect drainage map before reaching out. A rough basin count, the wettest risk areas and access notes are enough to decide whether the visit should be routine cleaning, hydro jetting, camera inspection or a repair review. Use the catch basin maintenance contract checklist to compare recurring scope, access, approvals and service records. For a one-time cleaning scope, use the Lower Mainland catch basin cleaning request.

01

Basin count or rough zone

Share the number of catch basins if known, or describe the lots, ramps, strata roads and loading bays that need service.

02

Where water creates risk

Flag parkade entrances, doors, low points, trench drains, electrical rooms or pedestrian areas where standing water matters most.

03

Timing target

Choose routine, before the next heavy rain, this week or active flooding so dispatch can separate planned maintenance from urgent triage.

04

Known repeat problems

If a basin stays full after cleaning or the same area backs up again, ask whether jetting and CCTV inspection should be added.

Best starting point for property managers: basin count + access notes + preferred timing.

Use the request form for planned maintenance details, or call dispatch if water is already backing up near a building, ramp or loading bay.

Scheduled maintenance scope

Group the high-risk drainage zones before the rain window.

Commercial and strata properties can group loading-bay drains, parking-lot basins, parkade low points and industrial-yard drains into one practical scope. The right interval depends on sediment load, leaf cover, traffic, construction activity and repeat pooling—not a generic schedule.

Prefer phone?

For active flooding or a site that needs fast triage, call dispatch. For planned maintenance, the form works well.

(778) 312-3314
  • Serving Port Coquitlam, Coquitlam, Burnaby, Surrey, Langley, Richmond, Delta, Vancouver and surrounding areas
  • Cleaning, line flushing and CCTV inspection can be combined when the confirmed site scope calls for them
  • Request details can identify basin zones, access limits, sediment load and repeat-problem locations
  • Maintenance intervals set to your property type and sediment load — not a generic schedule

Special drainage zones

Have water collecting in a parkade, loading bay or commercial low point?

Parkade trench drains, ramp drains and low-point catch basins need a slightly different checklist than an open parking lot. If water is near doors, elevator lobbies, electrical rooms or storage areas, use the parkade request path.

Parkade drain cleaning

Useful for strata and commercial buildings with trench drains, ramp drains, sump areas or repeated pooling before rain.

View parkade drain cleaning

Loading bay drain cleaning

For dock doors, trench drains and catch basins where truck grit, sweepings or sediment collect near working areas.

Request loading bay drain cleaning

Maintenance planning

For property managers, basin count, access notes and timing turn a vague request into a workable seasonal plan.

Plan commercial maintenance

Landing page FAQ

Questions before you request service.

What does a commercial catch basin maintenance program actually include?

A maintenance request can group scheduled vacuum cleaning, outlet-flow checks, visible grate or riser notes, and follow-up jetting or inspection where a cleaned basin still drains slowly. The final scope depends on basin count, access, sediment load and repeat-problem areas.

Can you set up maintenance for a strata property with multiple buildings and parking areas?

A multi-building strata request can be scoped by grouping visible basins and drainage zones by lot, building, parkade or strata road. Send a rough count, access notes and preferred timing; the service scope can then be confirmed without assuming every area needs the same interval.

How do we get a quote for an ongoing maintenance scope?

Call (778) 312-3314 or submit the form with the property type, city and a rough basin or drain count if known. We will follow up to confirm the drainage zones, access notes and whether photos are enough or an onsite count is needed before the scope is priced.

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