01
Dock and trench drains
Remove leaves, grit, gravel, sweepings and debris that reduce storage and flow at loading-bay low points.
Loading bay drain cleaning
Loading bay drain cleaning for Lower Mainland commercial and industrial sites.
Loading bays concentrate runoff, truck grit, gravel, leaves, sweepings and packaging debris at the same low points that protect dock doors and warehouse floors. Request catch basin or trench drain cleaning, storm-line flushing and camera inspection with the access details needed to plan the visit.
Request loading bay service
Commercial drainage scope
A loading bay backup may involve more than the worst grate.
The visible low point can share an outlet with nearby trench drains, lot basins or garbage-area drains. Scope the working drainage zone so the service request does not stop at the first full sump.
02
Catch basins and sumps
Vacuum accumulated sediment and note whether water is reaching the outlet after the visible basin is cleared.
03
Outlet and storm line
Add line flushing or hydro jetting when a clean basin still holds water or several connected drains remain slow.
04
Repeat-backup diagnosis
Use camera inspection when the same area backs up again, the private line route is unclear or repair planning needs documentation.
What to send
Give dispatch the details that affect access and urgency.
A clear request helps distinguish planned cleaning from an active building-risk call and reduces avoidable back-and-forth about site entry.
01
Address, entrance and bay
Send the site address, rear-lane or gate entry, dock door or bay number and the safest working approach.
02
Drain count and pooling
Estimate trench drains and catch basins, then note where water pools, how long it remains and what it moves toward.
03
Delivery and staging limits
Include delivery blackout periods, truck routes, gate codes, overhead clearance, staging space and tenant notice needs.
04
Photos and service history
Share safe photos plus recent sweeping, paving, landscaping, construction, cleaning, jetting or repeat-backup notes.
Water active near a door, warehouse floor or inventory?
Call first for triage. Use the form to preserve access notes, drain counts and photos for planned follow-up.
Cleaning, jetting or inspection
Choose the next step from what happens after debris is removed.
The service path should follow the observed condition rather than assuming every slow loading-bay drain needs the same work.
Start with cleaning
For visible leaves, sediment, gravel, packaging debris or a full sump at the loading-bay low point.
View catch basin cleaningAdd line flushing
When the basin is clear but water remains high, connected drains are slow or sediment has moved into the outlet.
View hydro jetting / line flushingDocument repeat problems
When cleaning and jetting have not resolved the same location or the private storm-line route needs confirmation.
View camera inspection and locatingPriority Lower Mainland markets
Loading-bay drainage support for commercial and industrial properties.
Use the local page that matches the site when city context, access or surrounding drainage conditions are relevant to the request.
Burnaby warehouses and Big Bend sites
Richmond loading bays and flat commercial lots
Surrey industrial yards and truck routes
Vancouver laneways and mixed-use loading areas
Port Coquitlam commercial and industrial sites
Coquitlam commercial pads and strata sites
New Westminster older commercial properties
Delta industrial and warehouse properties
For a site-wide plan that includes parking-lot basins, parkade drains and industrial-yard low points, use commercial storm-drain and catch basin maintenance.
Loading bay FAQ
Questions before you request loading bay drain service.
What details help scope loading bay drain cleaning?
Send the site address, loading-bay entrance, drain and catch-basin count if known, where water pools, what the water threatens, access hours, delivery blackout periods, truck-staging space, photos and any repeat-backup history.
When can catch basin or trench drain cleaning be enough?
Cleaning may be the right first step when leaves, gravel, sediment, packaging debris or a full sump are reducing storage and flow at the loading-bay low point.
When should hydro jetting or camera inspection be considered?
If the visible basin or trench is clean but water remains high, several connected drains are slow, or the same loading bay backs up again after cleaning, the outlet line may need hydro jetting or camera inspection.
When should a property manager call about active loading-bay water?
Call when water is actively moving toward dock doors, warehouse floors, tenant space, inventory, electrical or mechanical rooms, loading pits, pedestrian routes or busy vehicle paths.
Loading bay drain concern?
Send the drainage-zone, access and pooling details before the next rain.
Request loading bay drain cleaning, catch basin service, storm-line flushing or camera inspection for a Lower Mainland commercial or industrial property.