Storm drains backing up? Catch basin cleaning, hydro jetting, camera inspections and drainage repair support across the Lower Mainland.Call (778) 312-3314

Catch Basin & Drainage Repairs

When cleaning isn't enough — targeted repairs for basins, outlets and storm lines.

Drainage repair support for damaged catch basins, collapsed storm lines, failed outlets, broken risers and recurring storm drain backups.

Site-confirmed scope

What starts with drainage repair planning—and what depends on findings.

The starting scope is to confirm the suspected failure, access constraints and the practical repair path. CCTV, locating, excavation coordination and construction work are added only after the site and responsibilities are understood.

  • Review symptoms, prior cleaning or inspection findings and visible basin components
  • Identify the likely repair zone and access or safety constraints
  • Decide whether camera inspection or locating is needed before excavation
  • Define the practical next step and the trade responsibility before digging
Starting review
Inspect accessible frame, lid, riser and outlet concerns and review known findings
Failure point
Use available evidence to narrow the suspected failed section
If underground
CCTV inspection or locating may be scoped before excavation
Access plan
Excavation or daylighting coordination depends on site access and project responsibility
Repair work
Rebuild or reconnection work is confirmed only after scope, access and condition review
Planning is not an automatic construction package. Property authorization, utility information, access, contractor roles and the condition found determine who performs each part of excavation, reconstruction and follow-up.

Before anyone digs, narrow the repair target.

CCTV and locating can reduce uncertainty, but results depend on camera access, visibility and signal conditions. Use the available findings with the repair contractor to choose a practical excavation area rather than treating a locate as a guarantee.

Review inspection options

Cleaned but still backing up?

Confirm the failure before turning a blockage into a repair.

A catch basin that still backs up after cleaning may need line flushing, camera inspection or targeted repair. The cleaned-but-still-backing-up guide helps property managers separate normal sediment buildup from downstream restrictions and structural failures before approving excavation or rebuild work.

Read the guide

Service FAQ

Questions before booking this service.

How do I know if a catch basin needs repair versus just cleaning?

If cleaning restores drainage and the basin holds up between service intervals, cleaning is sufficient. Signs that repair is needed include: the basin frame or lid is cracked or sunken, the outlet pipe is visibly broken or disconnected, water bypasses the basin entirely, or the same section floods repeatedly within days of cleaning. A camera inspection can help distinguish a reachable line problem from a basin or outlet concern.

Can you repair a catch basin that has sunk or shifted in a parking lot?

A sunken or shifted basin frame is typically a riser or base issue — sometimes correctable without full excavation, sometimes not. We assess the basin condition on site and advise whether a riser adjustment, frame reset or full excavation is the appropriate fix before any work begins.

Who is responsible for storm drain repairs on a strata property — the strata or the municipality?

Private storm infrastructure within a strata property boundary is generally the strata corporation's responsibility. Municipal storm mains in the road right-of-way are the city's responsibility. The line between the two is not always obvious — a private line locate or camera inspection can help establish where the private system ends and the municipal connection begins.

Service request

Request catch basin & drainage repairs.

Contact details

Required for follow-up about the request.

Site & service

Optional — a rough count helps dispatch size the visit.

If water is actively backing up or entering a building, call dispatch as well as submitting the form.

Problem details

Helpful details: where water is pooling, access notes and whether this is a repeat backup.

For urgent water backup or flooding, call (778) 312-3314. The phone and optional email provide contact details for follow-up.

Need a truck quickly?

Call for urgent flooding, storm drain backups or catch basins that are already overflowing.

(778) 312-3314
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